Milford’s Independent Insurance Agency That Actually Answers the Phone – Downes Insurance Associates
One call. A real person. Policies that come with an agent who knows your name.
Downes Insurance Associates has been serving the Milford, Delaware community for more than 35 years as an independent insurance broker. Unlike the big carriers and online-only platforms, we work for you – not for a single insurance company. That means when you call our office, a real person picks up the phone. When you need a quote, we shop multiple top-rated carriers to find the right coverage at the right price. And when something goes wrong, you don’t get routed to a call center.
Our motto has never changed: our policies come with an agent. That is not a tagline. It is how we have operated since day one. We build relationships with our clients, learn their situations, and stay available through every policy renewal, claim, and question in between. From auto and homeowners to flood, business, classic car, and life insurance, we are the one-stop shop for individuals and small business owners across Kent and Sussex counties who want coverage they can count on – and someone local they can actually reach.















